Do Not Sell My Personal Information

Effective Date: June 16, 2026

Overview

At Esteller, we are committed to handling personal information in a transparent, secure, and responsible manner.

We do not sell personal information to third parties for monetary compensation.

This page explains how customers may request access to, correction of, or deletion of their personal information in accordance with applicable privacy laws and regulations.

Your Privacy Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

1. Right to Request Access

You may request information about the personal data we collect, including:

  • Categories of personal information collected
  • Sources of the information
  • Purposes for which the information is used
  • Categories of third parties with whom the information may be shared

2. Right to Request Correction

You may request correction of inaccurate or incomplete personal information held by us.

3. Right to Request Deletion

You may request deletion of personal information we have collected, subject to applicable legal, accounting, operational, or regulatory requirements.

4. Right to Limit Sharing (Where Applicable)

You may request that your personal information is not shared beyond what is reasonably necessary for payment processing, order fulfillment, delivery services, customer support, fraud prevention, or legal compliance.

How to Submit a Request

To make a request regarding your personal information:

Email: hello@esteller.sg

Subject Line: Privacy Request

Please include:

  • Full Name
  • Email Address
  • Order Number (if applicable)

This information will be used solely to verify your identity and process your request.

Response Time

Requests are reviewed and responded to within a reasonable timeframe. We aim to respond within 15 business days, although certain requests may require additional time depending on complexity and applicable legal requirements.

Data Handling

  • Personal information is used for order processing, customer support, account management, and store operations.
  • Information may be shared with trusted service providers, including payment processors, shipping carriers, and technology partners where necessary to complete transactions and operate our services.
  • Personal information is protected through reasonable administrative, technical, and organizational safeguards.

Company Information

Company Name: Esteller

Address: 604 Sembawang Rd, #01-18 Sembawang Shopping Centre, Singapore 758459

Phone: +65 63483144

Email: hello@esteller.sg

Customer Support Hours

Monday – Sunday: 10:00 AM – 10:00 PM

Time Zone: (GMT+08:00) Singapore Standard Time (Singapore)
Response Time: We respond within one business day